Frank Cable Supply Demonstrates Commitment
SASEBO, Japan -- Sailors assigned to the Supply Department on board the submarine tender USS Frank Cable (AS 40) demonstrated Frank Cable’s commitment to readiness during a Supply Management Assessment, Oct. 17-21, 2016.
Afloat Training Group, WestPac inspectors administer regular Supply Department assessments and inspections throughout the U.S. 7th Fleet area of operation on an 18 to 24-month rotation, to test readiness and quality of service in Navy supply.
Frank Cable’s Supply Department was tested on their commitment to following Navy regulations and protocol for customer service and inventory management.
“We are here to see if they are really doing the job by the books,” said Master Chief Petty Officer Derrek Robinson, the lead assessor assigned to ATG WestPac. “It’s also an opportunity for the junior Sailors to see what they need to do to advance, and that they can. It’s not every day they get to see a B730 master chief. This is a chance to refocus standards and gain camaraderie.”
SMA is five days of in-depth examination of Frank Cable’s entire supply program, including the ship’s store, barbershop, vending operations, inventory and records logs. Sailors are tested as individuals on their customer service, qualifications, knowledge and commitment to following Navy supply protocol.
“It’s a perfect opportunity for me to pick an inspector’s brain and get mentorship from a high level,” said Seaman Askar Ravshanbekov, a ship’s serviceman and previous Blue Jacket of the Quarter. “It’s motivating and helpful to me, because I can learn to do my job better.”
There are 13 total supply divisions within a Navy supply department, each accommodating demands to ensure necessary means are taken to maintain health and comfort, morale and welfare on board at all times.
“Sometimes we have to work extra hard to keep up standards and I want to be careful not to wear out my guys,” said Petty Officer First Class Joann Maldonado, Sales and Services Division leading petty officer. “The SMA helps me see where I need to take a second look and where my team excels. Sometimes a Sailor might be standing a late watch and come in the store after to get a Monster. Being there to supply what that Sailor needs, when he or she needs it most, is important and that’s what supply standards are all about.”
Frank Cable prepared for the SMA by taking a critical look at her customer service program. Sailor’s sought training in areas of weakness, identified by leadership. Prior to the current deployment period, the Supply Department spent months stocking inventory and taking surveys to improve their service to deploying Sailors and Civilian Mariners.
“Our commitment to customer service is important,” said Petty Officer Third Class Andrew Kroll, a fully-qualified ship’s serviceman of Sales and Services Division. “I’m proud to serve the people who serve the country.”
Frank Cable is scheduled to undergo its official Supply Management Inspection six-months following the SMA.
“These guys don’t skip a beat,” said Robinson. “From what I’ve seen, the Sailors here may be junior, but they are very in tune with the supply operation. They’re not afraid to ask for training, which will help them when inspection comes.”
Frank Cable is one of two forward-deployed submarine tenders and is on a scheduled deployment in the U.S. 7th Fleet area of operations to conduct maintenance and support of deployed U.S. naval force submarines and surface vessels in the Indo-Asia-Pacific region. For more information on Frank Cable, find us on Facebook at USS Frank Cable (AS 40), or http://www.csp.navy.mil/frankcable.
For further questions, please contact USS Frank Cable Public Affairs Office
(671) 343-2545 x6418 or media@AS40.navy.mil