Yokosuka hospital makes changes to unpopular appointment policy

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The hospital at Yokosuka Naval Base, Japan, has relaxed its same-day appointment policy for civilians, who can now schedule appointments up to 72 hours out.  TYLER HLAVAC/STARS AND STRIPES
From Stripes.com
The hospital at Yokosuka Naval Base, Japan, has relaxed its same-day appointment policy for civilians, who can now schedule appointments up to 72 hours out. TYLER HLAVAC/STARS AND STRIPES

Yokosuka hospital makes changes to unpopular appointment policy

by: Tyler Hlavac | .
Stars and Stripes | .
published: April 17, 2018

YOKOSUKA NAVAL BASE, Japan – Naval Hospital Yokosuka has updated an unpopular policy that made it hard for civilians to get medical appointments.

Non-active duty affiliated civilians could only make same-day appointments on a space-available basis under rules in force since November. But on April 9, the Navy started allowing civilians to schedule appointments up to 72 hours out.

The rules were relaxed after medical personnel cleared an appointment backlog that had prevented some servicemembers and their dependents from getting care within a period mandated by the Navy, hospital spokeswoman Erika Figueroa told Stars and Stripes in an email Monday.

“Additional appointments have become available to Space-A patients,” she said. “We are pleased to now be able to offer this flexibility in scheduling primary care appointments.”

Read more at: https://www.stripes.com/1.522338

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