GVB and GHRA recognize 79 outstanding hero in the hospitality industry

GVB and GHRA recognize 79 outstanding hero in the hospitality industry

by Guam Visitors Bureau
Guam Visitors Bureau
The Guam Visitors Bureau (GVB) and Guam Hotel and Restaurant Association (GHRA) announced the winners of the 2017 Hospitality Employees aRe Oustanding (HERO) Awards today at its annual award ceremony at the Hilton Guam Resort and Spa. Out of 79 total nominees, 14 winners were selected from seven different categories - Håfa Adai Spirit, Rookie of the Year, Middle Management, Supervisory, Non-Supervisory, Life Saving and Integrity.
 
2017 HERO AWARDS WINNERS
Håfa Adai Spirit Winners
Individuals who have contributed significantly to the promotion, awareness and preservation of the Hafa Adai spirit through the Håfa Adai Pledge.  The Håfa Adai pledge is demonstrated through excellent hospitality services and activities promoting the Chamorro culture (e.g. music, art displays, performances, teaching and community involvement).  
- Leilani Champaco (T Galleria by DFS)
- Jonathan Sian (Pacific Islands Club Guam)
 
Rookie of the Year Winners
New non-supervisory employees who have demonstrated consistent and excellent performance during the course of the job and have exhibited pride in rendering services. Winners embody an attitude to exceed guest expectations at every opportunity. 
- Xeia Marie Olivario (Dusit Thani Guam Resort)
- James Calma (Leo Palace Resort Guam)
 
Middle Management Winners
Middle-management employees who have demonstrated consistent and excellent performance during the course of the job.  Winners have demonstrated productivity in his or her department and have instilled pride in service to those he or she manages. 
- Anthony P. Blas (Hotel Nikko Guam)
- John Falan  (Sheraton Laguna Guam Resort)
 
Supervisory Winners
Supervisory employees who have demonstrate consistent and excellent performance during the course of the job.  Winners have demonstrates productivity in his or her department and have instilled pride in service to those he or she supervises.
- Seichy Doone (Hotel Nikko Guam)
- Paul Ofalla Jr. (Hilton Guam Resort & Spa)
 
Non-Supervisory Winners
Non-supervisory employees who have demonstrated consistent and excellent performance during the course of the job and have exhibited pride in rendering services. They embody an attitude to exceed guest expectations at every opportunity. 
- Perla Mendiola (Leo Palace Resort Guam)
- Hope Hiura (Hilton Guam Resort & Spa)
 
Life Saving Winners
Individuals who demonstrated quick thinking and whose actions directly protected and/or saved a life. 
- Cyle John Reyes (Leo Palace Resort Guam)
- Nicolas Calvo (Leo Palace Resort Guam)  
 
Integrity Winners
Individuals who have demonstrated a high level of integrity in protecting property and/or initiating the return process for lost or stolen property, personal or property at their place of employment.
- Nino Romero (Hilton Guam Resort & Spa)
- Nieves D. Lordios (Hotel Nikko Guam)
 
For More Information: Josh Tyquiengco, Public Information Officer
GUAM VISITORS BUREAU | Office: 646-5278 | Email: josh.tyquiengco@visitguam.org

Subscribe to our Stripes Pacific newsletter and receive amazing travel stories, great event info, cultural information, interesting lifestyle articles and more directly in your inbox!

Follow us on social media!

Facebook: Stars and Stripes Pacific
Flipboard: Stars and Stripes Community Sites

Looking to travel while stationed abroad? Check out our other Pacific community sites!
Stripes Japan
Stripes Okinawa
Stripes Korea

Recommended Content