Online child-care registration system adds more military bases

Online child-care registration system adds more military bases

by Howard Altman
Tampa (Fla.) Tribune (TNS)

TAMPA, Fla. (Tribune News Service) — Two years ago, Airman Jenay Randolph was stationed at Aviano Air Base in Italy when she was given orders to transfer to MacDill Air Force Base, Fla.

She had one small child and was eight months pregnant with her second.

Finding child care 5,000 miles to the west at MacDill was the most stressful part of her move, Randolph said.

“It was very difficult, because I couldn’t get my child on a wait list until I actually got here, so as a single parent, it was stressful.”

On Wednesday, a new web-based system went online at some bases that will help alleviate some of the hassles of trying to find child care for families frequently on the move., a website run by the Defense Department, allows parents to register for existing on-base child care services quickly and easily.

Instead of the uncertainty of having to wait to get to a new base or tracking down child care development center numbers and making calls back and forth at a busy time of family upheaval, parents can go to the website and register.

“If I were able to do that from Italy, it would have been much easier,” said Randolph, 26, whose children, Jaylen, now 3, and Jordyn, 2, are enrolled in day care at MacDill.

The base is part of a second phase of Air Force centers joining the online registration program, said Susan Long, chief of Airman and Family Services at MacDill.

The website launched in January, and overall, more than 50 bases in the U.S. and a few bases in the Middle East and Asia are now part of the program, expected to go worldwide at all U.S. military installations by December 2016.

Aviano is not yet on the list.

There are more than 500 children enrolled at MacDill’s three child development centers. Another 80 families are served by in-home child care providers, and 84 children at the base's Tinker Elementary School take part in pre- and after-school programs. There is also a 10-week summer camp program.

All of the MacDill child care programs are staffed by providers who are licensed by the base and the National Association for the Education of Young Children.

Families who are already enrolled don’t need to register again through the website, said Long, adding that children from six months to 12 years are eligible. “is a lot easier for parents,” Long said. “If you are deployed and suddenly get orders to MacDill, you can do it from the website wherever you are. Before, they would have had to contact the child development center when they arrive. They would have to come to the facility, fill out a form, and we would try to accommodate them if we have availability.”

Another advantage, Long said, is that instead of having to continually check in with a child care center to see whether there is an opening, parents will get email notices as soon as an opening comes up. They would then have 48 hours to respond.

As of 1 p.m. Wednesday, the new system was running smoothly, Long said. Just one or two users were expected, because the program is so new and summer is the busiest military transfer season.

Like Randolph, Tech. Sgt. Ali Rose said she wishes the website went online years ago.

For Rose, a 35-year-old mother of three, MacDill represents her fifth move — known in the military as PCS, for permanent change of station — since enlisting in 1998.

“In the past, whenever I was PCSing, I started to research things on the Internet,” said Rose, whose children, Tyler, 15, Jason, 12, and Jacob, 4, have all been enrolled at one time or another in military child care. “I had to figure out where to put my kids, track down a phone number and figure out what paperwork I needed to fill out to get on the list. It was a long, complicated process. It was very stressful.”

During deployments, she said she was fortunate that her husband, Mike Rose, a civilian contractor with Special Operations Command Central at MacDill, was able to take over the child care arrangements.

But not every military parent is so lucky. “would help out” during the military’s frequent transitions, Rose said.

“There are so many things you have to worry about. If I can do this one-stop shop and quickly get my child on the waiting list, and know they are good to go, that’s great.”

©2015 the Tampa (Fla.) Tribune. Distributed by Tribune Content Agency, LLC.

Subscribe to our Stripes Pacific newsletter and receive amazing travel stories, great event info, cultural information, interesting lifestyle articles and more directly in your inbox!

Follow us on social media!

Facebook: Stars and Stripes Pacific
Flipboard: Stars and Stripes Community Sites

Looking to travel while stationed abroad? Check out our other Pacific community sites!
Stripes Japan
Stripes Okinawa
Stripes Korea

Recommended Content