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Immediately after passage of storm/typhoon conditions with Condition of Readiness (COR) 4 issued, the Guam Power Authority will begin its restoration of service process.
Critical restoration priorities will include hospitals, critical water wells and wastewater facilities, critical infrastructure facilities e.g., communications, schools/shelters, public safety/health and ports of entry.
Residents are asked not to inundate or overwhelm GPA Trouble Dispatch lines with inquiries regarding service restoration. Updates on power restoration will be provided to media, Office of Homeland Security/Office of Civil Defense and posted on GPA’s Facebook page (www.facebook.com/GuamPowerAuthority).
As restoration of power progress and communications systems are restored, the Authority’s Automated Meter Infrastructure or Smart Meter Network and Supervisory Control and Data Acquisition (SCADA) will know the areas experiencing outages, and will be able to locate outage pockets within the villages and assign line crews to make repairs.
Trouble Dispatchers will receive calls for down energized (sparking) lines, damaged poles or blown transformers. Please stay away from all down lines and equipment as they may still be energized and can cause harm if you come in contact with the lines or equipment. Consider such situations as dangerous and life threatening. If such conditions are present, please immediately report this situation to GPA's 24-Hour Trouble Dispatch at 475-1472/3/4 or via direct message on GPA’s Facebook page. Please provide exact location or address, contact information and condition of location.
